OUR TEAM

Erin Phillips

Broker | Team Lead

Erin is a lifelong resident of Ottawa and has established many roots along the way. Having been raised in the charming town of Manotick, then studying downtown at the University of Ottawa and then settling in Kanata to raise her family, she truly appreciates all that this region has to offer a prospective home buyer. Erin has a zest for life that is infectious, a key factor in the development of her exceptionally broad social network. Her passion, professionalism, determination and attention to detail makes working with Erin and her team a genuine pleasure. From a young age Erin’s love for people brought her into the sales and service world and early exposure to the family’s real estate business has resulted in a lifelong passion in the field.

2020-2021

Chris Phillips

Sales Representative | Business Development

Chris is well known for his hard work, dedication, and exemplary reputation founded in universal trust and respect. While he has been a constant and valued advisor to the team since the early days, we are proud to have Chris join our team on a full-time basis with a focus on our commercial real estate and business development. Having served as an ambassador to the Ottawa Senators for Over 20 years, including a period of time as President of the foundation. Chris has an extensive network that continues to grow with the business and development community.

Shannon Martin

Sales Representative & Manager

Shannon has worked in the real estate industry for ten years, with a focus on buying and selling residential properties over the last seven years. With experience and education in both a research analyst and a sales role, Shannon provides the team and our clients with the facts required to make the more informed decision when buying and selling real estate. Shannon brings next-level organization and management to the team allowing every team member to focus on their clients and provide the best possible real estate experience.

Bianca Schuster

Sales Representative

Bianca is an accomplished real estate advisor with over 7 years of transactional experience in the Ottawa area. She brings a wealth of knowledge to the table with previous experience in real estate law, property management, and generating real estate based equity. Specifically focused on residential homes and condominiums, investment properties, and short term rentals, her clients can rely on her professionalism and market knowledge in order to achieve their real estate goals. Having lived in Stittsville, Kanata, Constance Bay, and Westboro Bianca has extensive knowledge on all of Ottawa’s lively rural and urban communities.


Bianca strives to serve her clients with thoughtfulness, integrity, and attentiveness. With a passion for helping others, Bianca aspires to turn her clients and investors’ real estate aspirations into a reality. She understands the uniqueness to each individual situation and takes the time to be there for her clients every step of the way. Having managed her own full renovation from studs to rental, Bianca has a keen eye for home improvement opportunities for personal or investment purposes.


No matter how big or how small your real estate goals may be, Bianca has the experience and ability to deliver outstanding results.

Crystal Kluke

Sales Representative

Since embarking on her real estate journey in 2005, Crystal has established herself as a trusted advisor and advocate for her clients. Throughout her career, she has nurtured long-lasting relationships built on trust, integrity, and a genuine commitment to helping her clients achieve their real estate goals. 

Crystal's passion for numbers is evident in her meticulous approach to every transaction. As a "numbers girl," she excels in analyzing market trends, evaluating property values, and strategizing to ensure her clients make sound and profitable decisions.  Drawing from her personal experiences in home renovations and project management, as well as a seasoned real estate property investor, Crystal offers a unique perspective and deep understanding of the industry. This firsthand knowledge allows her to provide invaluable insights to clients, whether they're buying, selling, or investing in properties. 

Outside of real estate, Crystal enjoys spending time in the countryside with her family, traveling - always eager to explore new destinations, or immersing herself in another home project. Whether she's crunching numbers, exploring new properties, or enjoying quality time with loved ones, Crystal's enthusiasm and dedication shine through in everything she does.

Shelley McCormick

Stager/Home Organizer

Shelley is passionate about people and their spaces. For over 30 years, Shelley has been providing exceptional customer experiences, first in the hospitality industry, then in human resources, followed by telecommunications, and finally in home organizing and staging. Shelley founded Simply Organized five years ago as a service to people who wanted to reclaim their personal spaces. Her knack for improving not only the use of space but the look of spaces evolved into a focus on home staging. Shelley's approach to home staging eases the stress around selling a home and can speed up that selling process. Born and raised in the Ottawa area, Shelley now lives in the charming and friendly community of Carp where she has been dedicated to community development for nearly two decades - the perfect complement to her own outgoing approach to life. Exceptionally hardworking and incredibly organized, Shelley brings both of these skills, among others, to her work with families and their precious homes. 

Charlotte Bell

Administrative Assistant

Charlotte is a driving force behind our team's dedication to excellence and commitment to growth. Born in England to a family deeply rooted in the Royal Air Force, Charlotte learned the art of adaptability from an early age. At the age of 10, Charlotte embarked on a journey to Canada, beginning in Nova Scotia then Edmonton and finally Ottawa, where she found her true sense of belonging and where she has proudly called home ever since. It was amidst these transitions and discoveries that Charlotte’s passion for Real Estate began to blossom. The constant movement ignited a desire to understand the intricacies of buying and selling real estate. Currently, Charlotte is a dedicated assistant within our team, working towards our collective success while nurturing her ambition to become a REALTOR. With a keen eye for detail, a heart full of dedication, and bubbly personality, Charlotte is an integral part of our mission to provide unparalleled service to our clients. Outside of work, Charlotte finds joy in the simple pleasures of life, cherishing moments spent with her two loyal canine companions and her precious baby boy. As she continues to pave her path in the Real Estate world, Charlotte remains in her pursuit of excellence, eager to guide you through your own journey of finding the perfect place to call home.

COMMUNITY MATTERS


Our Community Matters!!! Over the last 25 years, Erin and Chris have devoted endless time, commitment and funding to help charities and countless individuals locally and around the world. Having been fortunate to have partnered with amazing charities, their commitment has helped raise millions of dollars for charities such as: Queensway Carleton Hospital Foundation, Ottawa Senators Foundation, Candlelighters, 24Hrs of Tremblant, Snowsuit Fund, Dress for Success, local food banks and women's shelters, just to name a few. 

Their passion for our community has carried forward with our team and giving back is one of the most important and rewarding things that we as a team love to do. 


The trade marks displayed on this site, including CREA®, MLS®, Multiple Listing Service®, and the associated logos and design marks are owned by the Canadian Real Estate Association. REALTOR® is a trade mark of REALTOR® Canada Inc., a corporation owned by Canadian Real Estate Association and the National Association of REALTORS®. Other trade marks may be owned by real estate boards and other third parties. Nothing contained on this site gives any user the right or license to use any trade mark displayed on this site without the express permission of the owner.

©Royal LePage TEAM REALTY

web design by curious projects